Information on Insurance claims

In order to notify us of a incident or to make a claim, please contact our Claims department on Tel 0402 32204.

We have over 40 years of experience in assisting our clients resolve claims quickly and efficiently.

If you need to make a claim on your policy we will ensure that you receive all the help, reassurance and assistance that you need, from notification stage through to cheque issue/finalisation of your claim.

Important Notes

All policies contain conditions regarding the notification of claims some of which require immediate notification. It is important that all incidents are reported to us within 24 hours regardless of whether a claim has been made against you or not. This ensures that you do not prejudice your entitlement to cover under your policies.

Liability should never be admitted for accidents involving other parties or employees. Solicitors’ letters, writs, summonses or other claims documents should be sent to us unanswered.